Terms of service

Product enquiries and orders are handled through WhatsApp. An order is accepted after the required customer details, customization, scope, delivery charges, total and payment terms are confirmed. Customers are responsible for reviewing spelling, links, contact details and design information before approval.

Customers must have the right to provide all names, logos, photos, links and other content submitted to TapZeno. Illegal, deceptive, infringing or harmful content may be refused or removed.

TapZeno configures and operates the digital destination connected to each product. The physical product does not transfer ownership of TapZeno software, source code, infrastructure, domain or administration tools.

Reasonable care is taken to keep links and profiles available, but uninterrupted availability cannot be guaranteed. Maintenance, networks, hosting providers, device compatibility and third-party services may affect access.

Customers must promptly report incorrect or outdated public information and must use the product lawfully. TapZeno is not responsible for consequences of customer-supplied content or third-party destinations.

Delivery estimates, update allowances, warranty coverage, payment terms and return limitations are described in the Service & Warranty Policy and form part of these terms. Nothing in these terms limits statutory consumer rights.